T.i.p.s. May 06, 2009, 08:48:00 AM To Insure Proper Service.That being said I went to Waffle House this past Sunday morning/afternoon with my GF after her Prom. Always go to the same one, always treated great and one of my Moms old high school friends works there as of about a year ago. Never had too much to complain about.Now I am also a very generous tipper. Usually 25%+ but I tip by service not the percentage of the bill. I have only not tipped once and with good reason. Well this last trip was not the best. Waitress forgot my drink, slammed the syrup twice, spilled some of my GF drink and didnt even get a rag or anything to clean it up, and only checked up when she gave us the bill. I could have understood if she was busy but she wasnt, and she had an attitude.Well bill came out to 16.61, and I tipped .39. Even $17.00 on my card and I was hoping a wake up to her. Check my account on line today and the charge went though as 19.61. Funny that my tip started with a .3 and it became a 3. Guess she thought she would get away with it. Just got off the phone with my Mom's friend to see what I should do. She told me that she would talk to the manager about it and let her know I will be in this weekend to speak with her. Might have worked if I didnt check my account, too bad for her Im really broke right now and did. I dont want to get her fired but she has had complains before from what I was told. All I want is for them to make it right and I am sure they will. Was super pissed when I saw it but now Im just kind of surprised that she felt she deserved a $3 tip and had the right to change it! End of my morning rant. I still love me some Waffle House! Quote Selected
T.i.p.s. Reply #1 – May 06, 2009, 09:25:25 AM Only time I went to waffle house I had a waiter argue with my homeless friend about who was more homeless. Pass! Quote Selected
T.i.p.s. Reply #2 – May 06, 2009, 09:34:47 AM You know everytime I have been to a Waffle House I have to say I was not impressed with the service EVER. Probably helps when you have a friend who works there. Believe me I'd be calling the manager and going in to talk to them as well. The more pissed off and outrageous your behavior the more you are looking to get done here. That is NOT how someone should do business and the fact that she took advantage of a young guy like yourself is angering. This is why I bring a pen with me that has the ODDEST ink color I can find so this sort of thing cannot happen. Sorry I went off on a rant here. Quote Selected
T.i.p.s. Reply #3 – May 06, 2009, 09:38:43 AM I tip by service too....... and i wouldve done the same thing.... specially being jobless.... Quote Selected
T.i.p.s. Reply #4 – May 06, 2009, 09:43:28 AM Quote from: 86XR7project;270886You know everytime I have been to a Waffle House I have to say I was not impressed with the service EVER. Probably helps when you have a friend who works there. Believe me I'd be calling the manager and going in to talk to them as well. The more pissed off and outrageous your behavior the more you are looking to get done here. That is NOT how someone should do business and the fact that she took advantage of a young guy like yourself is angering. This is why I bring a pen with me that has the ODDEST ink color I can find so this sort of thing cannot happen. Sorry I went off on a rant here.I love Waffle House. I think I actually got better service before my Moms friend worked there because me and my buddies had a waitress we always got. She took care of us and we took care of her (One of my buddys tips like me, plus what everyone else throws in, and my full tip). Now that we are In college or the service that doesnt happen like it used to.I work in Customer Assistance so when I flip out on someone it is a bad day. I HATE it when it happens to me, and I always apologize if I do. Working in retail changes your view on service everywhere. You do get more in most cases if you go crazy on their ass but it isnt worth that to me, not over 3 bucks. I always give people the benefit of the doubt, usually bits me in the ass but that who I am. Im just going to see how things go. I have no reason to believe things wont get fixed. Quote Selected
T.i.p.s. Reply #5 – May 06, 2009, 10:18:55 AM I worked in the car biz so I guess my outlook on people is a little skewed now, but they need to repay you and reprimand her for being a thief. That is what is most important here. Quote Selected
T.i.p.s. Reply #6 – May 06, 2009, 12:04:14 PM Call you card company tell them the story. They will most likely take the charge off. I had a server do something similar with a tip a few years back. I called the card company & they removed the entire charge as a fraud. Quote Selected
T.i.p.s. Reply #7 – May 06, 2009, 12:19:22 PM Update. All I have to do is go in and get my money. This isnt the first time she has done this. She has put in a 5.00 as a 50.00 before. There is "supposed" to be some reprimand for her attitude and the charge. It was clear on the receipt, which they pulled to see if she changed it, and all she did was change it in the computer. Accident? I dont really think so. Things are planned to be fixed, we'll see how it goes. Quote Selected
T.i.p.s. Reply #8 – May 06, 2009, 03:14:10 PM Quote from: DVP;270918This isnt the first time she has done this. She has put in a 5.00 as a 50.00 before.And that's the problem...she did it once before. :flame:In the words of Vincent K. McMahon (WWE) "You're Fired!!" Quote Selected
T.i.p.s. Reply #9 – May 06, 2009, 06:11:25 PM I would take it further than getting your $3 back. What she did was fraud...and theft. Definitely turn it in to your credit card company. If she has done this before, she will do it again. Do not let her get away with this. Quote Selected
T.i.p.s. Reply #10 – May 07, 2009, 12:39:55 AM Quote from: LittleAngel1198;270961I would take it further than getting your $3 back. What she did was fraud...and theft. Definitely turn it in to your credit card company. If she has done this before, she will do it again. Do not let her get away with this.To me its only $3. Ill let Karma deal with the rest of her. Quote Selected
T.i.p.s. Reply #12 – May 07, 2009, 03:59:45 AM Quote from: massCougarxr7;271011Like the new sig bro!!!!!!!Thanks! Just messing around with some stuff and came up with that. Couldnt get it to do what I wanted it to. Quote Selected
T.i.p.s. Reply #14 – May 08, 2009, 04:45:52 PM I'll be ed. Same thing just happened to us. We went to a mexican restaurant for lunch with a couple of co-workers on Cinco de Mayo. We've gone there many times before and never had a problem. We generally tip pretty well (based on service and amount) but this lady was bad. The only thing that showed up promptly was the bill. And we had to tackle her just to pay it!Now I hate under tipping as I understand their payscale and how they make money. And I also understand that when your are understaffed and the place is swamped (which is wasn't, but that was her excuse) things can get a little hectic, but when the service provided is almost just as good as no service at all (not to mention burning an hour and a half lunch @ dinner prices) we felt we needed to make a statement. Either never come back (which would be a shame because the food is pretty good) or under tip. We tipped her $2 between me and my wife's food via credit card. I have no idea what what everyone else tipped. Probably something similar. They paid with cash. Then I saw your post the next day and couldn't help but laugh at the coincidence. I made a post about my experience but it didn't go through. Our connection sucks at work. At any rate I'll be ed if my wife didn't just tell me that she changed the amount of the tip. I have only experienced someone changing the tip once. And that guy removed the tip. I was picking up a To Go order and he brought everything to my car. I was in a good mood so I tipped him a couple bucks. For whatever reason he removed it. This lady actually decided that she deserved more money. I understand that times are tough, but stealing? Really? I don't think this lady knows what she is getting herself into. When my wife gets pissed she is a f'n terror! I make sure I get well out of harm's way in such situations. Usually by putting on some headphones and hiding in the closet. Don't want to be collateral damage. lol. Quote Selected
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