Fox T-Bird/Cougar Forums  

Anybody who thinks that a buyer should receive feedback as soon as the payment is completed is an idiot.

I guess I am an idiot then because that's exactly what I think. As soon as the seller has my money, I have fulfilled my part of the transaction. The rest is up to the seller. I agree the seller is then exposed to scammers, but that's part of the risk of selling. It's sad there are dishonest buyers out there, but that is no reason for a seller to hold my feedback hostage. I have paid my money and expect my rightly deserved positive feedback right away.
 
Having said all of that, this new plan is not going to fix any of those problems. It is not fair to the sellers, myself included as I have sold several cars, snowmobiles, parts, etc on eBay. The feedback system needs some sort of overhaul, not this, but something....

I must be an idiot also. I almost never had a seller on ebay leave positive feed back after I have paid. Lets not forget that I always used a Pay Pal account that had cash in it.. Never credit card..So if I paid in cash then I am intitalled to positive feed back as I fulfiled my side of deal. I am very resonable with the expectations of shipping. So when seller ships promptly as promised and it is packaged well, then positive feed back can be left.

Thunder Chicken, everything you say about being exposed is true. However, from an honest buyer's perspective, bottom line, you have my money, so I have fulfilled my part of the deal. You're still holding my feedback hostage. That's why the feedback system is a joke and the new announcement makes it even worse.

I sort of feel sorry for you because it sounds like a lot of your customers are whining scammers. Wait a minute, I bought a sequencer from you and was very happy with the transaction. Well, I guess some of your customers are cool.

I am not the enemy here as I sell on eBay too. Obviously, I don't sell as much as you, but I do sell. I don't disagree that you have exposures, but that's life on the internet. If the risks are too great, then don't use eBay. I sell at car shows, swap meets, other websites, Hemmings, Old Cars, etc. There are a lot of things I wouldn't list on eBay because I don't feel the risk is worth it. You're in Canada, so you have one strike against you due to shipping delays. I don't know what the fix is for that, but holding my feedback hostage is not the answer.

I hope all of the negative feedback to eBay (pun intended) causes them to reverse this announcement and come up with something better. You are right, the sellers are eBay's customers, not the buyers and this latest decision makes a bad system even worse.

On another occasion I had a person demand that I pay his installation charges because he couldn't handle the installation himself (that one actually did leave me a negative saying that the kit was great but that he had to pay to have it installed, without even contacting me until after he left it, and I left him one right back, calling him an unreasonable customer with unreasonable demands - was that wrong of me?).

Well, I was also another of your "silent" satisfied customers TC.

I'm sorry and a little bit annoyed that this debate is being dominated by those who have the biggest bone to pick. I am a very conscientious buyer and I am offended that sellers won't give me positive feedback once I have upheld my end of the agreement. Holding me hostage based on a few bad apples is BAD FORM in my opinion. The GOOD EBAYERS, who are by far the majority in my opinion, should receive the benefit of the doubt IMO. I do not want to be lumped in with the scammers and whiners, thank you very much.

POSITIVE FEEDBACK will be given to buyer ONCE we received FULL PAYMENT.

Non-Paying Bidder will receive UNPAID DISPUTE from eBay.

FEEDBACK
We will give POSITIVE feedback as soon as payment is received. We take pride in our actions and hope you will continue to bid on our future auctions. Customer satisfaction is our #1 priority and if you are not satisfied in any way with your purchase, please contact us before feedback is left so we can resolve the situation properly.

Feedback:

Feedback will be left once you have received your part and have left feedback for us. If you choose to leave negative or neutral feedback without contacting us to try and resolve an issue, we will leave negative feedback for you. We want every transaction to be as pleasant and fun as possible and are willing to do what ever we can (within reason) to resolve any problems that may arise. Please call our toll free phone number 1-888-925-7669 or email us @ gostanggo@aol.com if you have any issues with our product or service.

While leaving Feedback is voluntary, eBay encourages all members to leave Feedback after each transaction is complete. There are different philosophies on whether the buyer or seller should leave Feedback first. Each member may choose the best approach to leaving Feedback for them.

eBay's Feedback-related policies are designed to encourage open and honest trading. However, to ensure that Feedback is used for the proper purpose and not abused, eBay has some basic rules that must be followed.

Members cannot undermine the Feedback system using practices such as:

    *Feedback Extortion - Threatening to leave negative or neutral feedback for another member unless the other member provides goods or services not included in the original listing
    *Feedback Manipulation - Feedback left or received where the Feedback’s primary value is to artificially enhance a member’s reputation
    *Feedback in Seller Terms and Conditions - Sellers are not permitted to include in their listings or terms of sale any conditions that limit or restrict the buyer from leaving Feedback.

Violations of eBay’s policies may result in a range of actions including:

    *      Listing cancellation
    *      Limits on account privileges
    *      Account suspension
    *      Forfeit of eBay fees on cancelled listings
    *      Loss of PowerSeller status