Centre Caps and Quad Shock brackets
Reply #18 –
I usually don't get into these things,but,I will say,as a frequent seller here,that the "right" thing to do,as a person,and,from the business side of it,is to send the item,and just be out the extra money.I have sold items and actually had to spend more on shipping than I thought,my fault.I have also been late on shipping,so,I have to accept the responsibility and make it right.I'd rather lose $15.00 and keep my business going with people,than to go through this.Whether it's 6 days or 6 months,if you sold something,once payment is received and accepted,that item no longer belongs to you.If it's been a while,as the seller,possessing the other person's property,you need to contact them and see what's going on if the item was sent back.Otherwise,you have to give a refund and start all over selling it again.I've sent items (when I was really late shipping for whatever reasons),AND given a refund for the buyers trouble and taken a loss.Yes,I'm out a few bucks,but,everything is good,and business continues..That's business,good business.Even if you are out $16.00,that's not the buyers fault.So,you can't pass the added expense to him (or her).Bottom line,you need to ship the parts or give a refund.That's the business en d of it,and the responsibility of selling here,or the Corral,or anywhere.You can't blame the buyer because you didn't make money.If the buyer paid what you asked,the liability is on you once payment is received to finish the deal.Once he gets the parts,he can do what he wants with them.If you're not making enough,you need to raise your prices and hope the items still sell.Demon did his part,the rest is on you.
Topic: Centre Caps and Quad Shock brackets (Read 1183 times)
previous topic - next topic
